Shipping Policy
Effective Date: 1st January 2024
At Shamrock NutraSciences Pvt Ltd,we take pride in delivering high-quality OTC healthcare products and innovative health gadgets right to your doorstep with reliability and care. This Shipping Policy outlines our procedures for order processing, delivery timelines, shipping costs, and support.
1. Shipping Coverage
We currently ship across India. If you are located outside India and are interested in our products, please contact our support team for custom shipping options.
2. Processing & Delivery Time
2.1 Order Processing Time: All orders are processed within 7-10 business days (excluding Sundays and public holidays).
2.2 Estimated Delivery Time:
- 2.2.1
Metro Cities: 2–4 business days
- 2.2.2
Tier 2 & Tier 3 Cities: 3–6 business days
- 2.2.3
Remote Locations: 7–10 business days
Please note: Delivery timelines for health gadgets may vary based on availability and location.
3. Shipping Charges
3.1 Shipping charges are calculated based on your delivery pin code and order weight/volume.
3.2 Exact shipping cost will be shown during checkout before payment is completed.
4. Order Tracking
Once shipped, you will receive a tracking link via SMS and email. You may also log in to your account at www.reestore.in to track your order.
5. Delayed or Failed Deliveries
We work with leading logistics partners to ensure prompt delivery. However, delivery delays may occur due to unforeseen events such as natural disasters, strikes, or operational issues with courier services. We appreciate your patience during such circumstances.
6. Packaging and Safety
Products are packed securely using tamper-evident, hygienic packaging to ensure product integrity — especially for sensitive health care items and electronic devices.
7. Undeliverable Orders
If delivery is unsuccessful due to:
7.1 Incorrect or incomplete address
7.2 Refused delivery
7.3 Unavailability of the customer
…the order will be returned to us. In such cases:
7.4 Our team will reach out to confirm details and initiate re-shipment.
7.5 Additional shipping charges may be applicable.
8. International Orders
We currently do not offer international shipping through the website. For export or bulk international orders, please contact us directly at support@reework.in.
9. Customer Support
For any shipping-related assistance, please reach out:
9.1 Email: support@reework.in
9.2 Phone: 022 4077 8877
9.3 Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
Note: This Shipping Policy may be updated periodically. We recommend reviewing this page regularly to stay informed.